Team: User Expansion (Textio)
Platform: Browser Extensions (Chrome, Edge)
Duration: 18 months (2019-2021)

Bringing the Textio experience to our customers
Textio’s AI-powered augmented writing experience was built as a dedicated web app, but we were finding adoption to lag for some customers that had very ATS-focused recruiting workflows. To address that, we began expanding the existing Textio browser plugin to help recruiters leverage Textio’s guidance where they were already writing – their applicant tracking systems.
I led design for this project, working closely with our product and engineering teams to scope functionality and craft a writing experience that was as close as possible to the existing one at textio.com. Good writing experiences in ATS and HRIS platforms can be a real challenge, but I worked with our engineering team to create a seamless version of our highlighting and tooltip UI, along with bringing other Textio features, including access to importing from the Textio library, to the extension.


We launched support for Greenhouse and Workday in early 2019, and followed with other platforms, including iCIMS, SAP SuccessFactors, Lattice, Oracle Recruiting Cloud, and more.
